Channels · ChatKit

Embed a catalogue-aware assistant in minutes.

Turn browsing into guided shopping with an assistant that understands your catalogue, brand voice, and policies.

  • Web widget ready for your PDPs
  • Catalogue-aware recommendations
  • Events and analytics hooks
Request a Demo Integration Guide
ChatKit illustration

How it works

Connect your catalogue, define guardrails, and embed the widget where customers need help the most.

1) Connect catalogue

Upload CSV/Excel or connect via API. Keep attributes, variants, and inventory aligned.

2) Define behavior

Configure tone, policies, and what the assistant can recommend or refuse.

3) Embed on your site

Drop a snippet into your storefront and start learning from real conversations.

4) Optimize conversion

Measure impact, tweak prompts, and iterate based on top intents and outcomes.

FAQ

Quick answers to common questions.

How do I embed ChatKit?

Embed ChatKit by adding the provided widget snippet to your site. You can configure branding, language, and workflows.

Can it recommend products from my catalogue?

Yes. ChatKit is designed to use your product catalogue and rules to answer questions and recommend products.

Can I track outcomes and events?

Yes. You can track events and optimize the experience based on conversation and conversion signals.

How do I start?

Request a demo and we will help you connect your catalogue and configure the widget.